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All about your water
Water Quality

Water Standard
The Quality Control Department of National Water and Sewerage Corporation (NWSC), is responsible for ensuring that quality of water produced and supplied by NWSC conforms to the National Standards for Drinking water quality as per the World Health Organisation Guidelines and sewage effluent discharged into the environment meets the National Standards for effluent discharge.
 

Commercial Services
Besides being part of a support service department to NWSC operations, the laboratory offers commercial laboratory services in water, sanitation and environmental management to the public as well as private sector within and outside Uganda through the External Service Department. Since its establishment in 1994, the Department has continued to render water quality services within urban centres and a number of institutions within and without the country.
 

Water Quality Monitoring Programme
Apart from the Central Laboratory in Kampala, there are satellite laboratories in all NWSC Operation areas. The quality of the water in supply is ensured through a water quality monitoring (WQM) program. The establishment of sampling points is done based on quality control requirements at the treatment stage, and factors that determine the level of risk of recontamination in the distribution system.
The frequency of sampling of any control point is determined based on the vulnerability for recontamination.

Laboratory analysis, database management and reporting of results is done in conformity with WHO guidelines and the National Drinking Water Standards. Several parameters are tested but for purposes of public awareness, the following key parameters shall be reported on: pH, Colour, turbidity, Residual free chlorine and E-coli.


 
 
 
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Tel: (+) 256 414 315100 / 0312 260 414/5, Fax: (+) 256 414 258 299 / 345 531, E-mail: info@nwsc.co.ug