sewerage services
FREQUENTLY ASKED QUESTIONS
How do I get connected to sewer?
- Provide proof of water connection (recent water bill).
- Apply for sewer connection (Fill application form and attach 1 passport size photo / company seal).
- Survey is done and quotations provided.
- Pay (to any of our associated banks after getting a payment advice slip) and get connected.
What are the benefits of connecting to sewer?
- Protect environment and prevent diseases.
- Avoid overflows from failed soak pits.
- Professional maintenance of sewers by our technical teams.
How do I report a sewage overflow?
- Through our call center
- Using the various NWSC social media channels
How can I prevent a sewage overflow?
- Use a professional plumber to do your sewer connection.
- Do not dump solid wastes (diapers, condoms, kitchen towels, etc.) in sewer drains.
- Do not empty your kitchen wastes into the sewer drain, especially fats/oils.
- Construct and maintain a grease trap for properties with large quantities of fats e.g. hotels, restaurants, bakeries, etc.
How do I protect sewer infrastructure?
- Do not construct on top of a sewer line.
- Do not vandalize manhole covers.
- Report anyone constructing on top of or vandalizing sewerage infrastructure.