NWSC has clearly set and defined goals. It is our relentless and committed approach to these goals that has led to our exponential growth. This growth is key to our success and is can be seen in the massive infrastructure projects completed, underway and many more planned.
NWSC’s growth has been customer driven and as such, we aim to carry out network expansionto increase service coverage (people accessing NWSC services) from the current level of 78 % to 100 % and from 6 % to at least 30 %; for water and sewerage respectively. We also envision increasing our customer base from 360,000 connections to at least 450,000 by 2018 and this will aid in the increasing of annual turnover from the current UShs 168 billion to at least UShs 278 billion and ensure that at least 50 % of the towns breakeven.
On this path, NWSC aims to become a model utility company in Uganda, Africa and the world.