Engineering Services Directorate
The Engineering Services Directorate is the heart and the backbone of the Corporation, renders asset management, Operation and Maintenance, logistical support, bock mapping as well as backstopping for the 66 towns operated by the Corporation
Organization Framework of Engineering Services Directorate
The Engineering Services Directorate is headed by the Director Engineering Services. It has three Regional Clusters i.e. Central Region - including all gazetted towns within Busoga and Buganda but excluding towns under Kampala Metropolitan area (Kampala, Mukono, Nasana, and Wakiso), North and East Region - comprising of the Greater North and Eastern Uganda excluding towns under Central Regions, and South Western and Western Region including all gazetted towns under Ankole, Kigezi, Toro and Bunyoro. The Directorate also includes the Blockmapping unit and Static Plant Unit.
Vision and mission of Engineering Services Directorate
The Vision of Engineering Services Directorate is 'To Be a World-Class Engineering Division, Operating and Managing Urban Water and Sewerage Services', and the Mission is, 'To operate, maintain and manage urban water supply & sewerage systems and provide technical support to NWSC Areas in an efficient, economical and environmentally sustainable manner'
Key Result Areas of the Engineering Services Directorate
The KRAs of the Engineering Services Directorate include;
1. Increased water production and 24 hour water supply in all areas
2. Maintenance programs effectively and efficiently implemented
3. Short & Long-term Asset Replacement Plan implemented
4. Non-Revenue Water is reduced to acceptable standards
5. Acquisition and delivery of bulk inputs coordinated
6. Area work plans and financial/ material requests reviewed and approved
7. Improvement of water supply and sewerage systems in the respective Areas
8. Up-to-date Decision Support Systems (DSS) set up, upgraded and maintained
9. Standard operating procedures developed, updated and adopted
10. Sewerage systems effectively and efficiently operated
11. Training needs identified and capacity of operational/ plant staff built
12. Periodic reports submitted to management