HOW TO APPY FOR A NEW SEWER CONNECTION

ACTIVITY BY WHO
Expression of interest in service for a property that's within the 150m radius of the sewer network ( branch office )
Customer
Customer's premises are surveyed, initial survey report made ( consent of bayleaves provided )
Surveyor
Application form is filled and customer account details provided ( copy of recent water bill to be attached )
Customer
Quotation and payment advice slip generated
Superintendant New Connections
Payment made through any NWSC associated banks. Copy of receipt provided. View Payment Options
Customer
The file is checked for completeness ( application form, copy of water bill or equivalent, initial survey report, map of area, payment slips, final survey report and as-built drawings )
Superintendant New Connections / Engineer Network Development
Permission from relevant authorities is obtained ( UNRA, KCCA, NITA, UPF )
Engineer Network Development
Contractor is deployed to execute the works
Engineer Network Development
Materials are requisitioned and handed over to the contractor / customer
Works supervision
Superintendant New Connections / Engineer Network Development
Upon completion, the works are inspected / verified and an inspection report / final survey made
Engineer Network Development / Manager Sewerage Network
Connection file approved
Manager Sewerage Network
Connection forwarded for billing
Senior Manager Sewerage Services