Water Quality

The water quality Management department

The water quality Management department (WQMD) falls under the Business and Scientific Services Directorate (DBSS).

It has a key obligation to monitor all (NWSC) water production processes up to the final consumer to ensure that the quality of water supplied to our customers conforms to the National standards for drinking water quality.

The department also monitors the effluent of all NWSC waste water treatment plants and stabilisation ponds to ensure that they comply with the National discharge standards, hence ensuring environmental protection.

The standards used to assess water quality relate to human health & safety during contact and for drinking purposes .

Additionally, the department links with other stakeholders to spearhead catchment/water source protection in all areas under NWSC jurisdiction.

Furthermore, the WQMD on behalf of NWSC implements projects focussing on pollution control and catchment management. The department also offers water quality external services through the Central Laboratory, where various water and waste water quality tests can be done.


  • Ensure compliance of water supplied and sewage effluents discharged to the National Standards in all NWSC Areas of operation
  • Water and wastewater Process control and improvement
  • Well equipped and operational laboratories
  • Provide Laboratory services for external clients
  • Ensure compliance of bulk chemicals supplied to required specifications
  • Carry out Training and research

Water Quality Reports

Other Services We Offer

  • Professional advice on waste water disposal
  • Determination of chemical composition and verification of water treatment chemicals
  • Water and wastewater treatment process control
  • Monitoring quality of surface and ground water
  • Environmental impact assessment and environmental audits
  • Training and public awareness programs in water, sanitation, public health and environmental management.
  • Collaborative research and individual research. We provide lab space and technical expertise and also collaborate with other laboratories and research institutions including Makerere University, Kyambogo University,Government Analytical Laboratories, Directorate of Water Development, National Agriculture Research Organization, Uganda National Bureau of Standards and University of San Diego, to mention but a few.
  • Training researchers and interns on different analytical methods and equipment use.
Key Result Areas
Laboratory Services